Clark Builders Group of Companies

Part-Time Receptionist (Calgary)

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Job Description

Part-Time Receptionist (Calgary)

Reporting to the Administration Manager the Receptionist will be responsible for being the first point of contract and communications with internal and external customers.


  • Efficiently operate console switchboard and direct incoming/outgoing calls through the voicemail system;
  • Ensure mail is received, stamped and distributed as required;
  • Negotiate and make optimal use of best local courier rates to destination;
  • Receive and send packages, letters, etc. via local and national courier services;
  • Assist with the co-ordination of boardroom/meeting room bookings. Arrange for catered lunch and beverage service as requested;
  • Prepare basic stationary start-up kit for new employees. Add new employees to correct email lists;
  • Maintain “first impressions’ PowerPoint presentation located at reception desk;
  • Arrange business card orders;
  • As a courtesy to office staff and our guests, ensure noise levels in the reception area are controlled and that the reception, kitchen, atrium, boardrooms, and plan room areas are kept neat and orderly;
  • Prepare and maintain training manual for this position. Mentor and train designated individuals to provide back-up reception responsibilities;
  • Responsibilities must be carried out in a neat and well-organized manner; and
  • Other duties and responsibilities as requires.

Skills & Knowledge:

  • Computer knowledge and demonstrated accuracy with spreadsheets, databases and word processing software as well as the ability to perform basic internet and intranet functions.
  • The ability to communicate clearly, both verbally and in written form is essential.
  • The desire and ability to continually upgrade skills and abilities is required.
  • Demonstrated ability with the following competencies:
    • Customer Focus: Identifying and responding to current and future customer needs; providing service excellence to internal and external clients. The receptionist must be friendly, personable, and approachable, since much of the work involves close contact and communication with clients, customers and prospective employees. 
    • Adaptability: Adapting own behaviors to work efficiently and effectively in light of new information, changing situations and/or different environments. Acting as a corporate resource, having the ability to identify and deal with issues proactively and persistently.
    • Results Orientation: Focusing personal efforts on achieving results consistent with the organization’s objectives.
    • Teamwork: Working collaboratively with others to achieve common goals and positive results.

Qualifications & Experience:

  • Successful completion of high school
  • Customer service experience is essential.
  • Completion of some business courses is an asset.   


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