Clark Builders Group of Companies

  • Quality Manager (Energy and Resources)

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  • Job Description

    Quality Manager, Energy & Resources


    Summary Description:


    The Quality Manager is responsible for the development, implementation and continual improvement of the industrial Quality Assurance/Quality Control Program. This position will lead the development of efficiencies and streamlining processes, and will ensure appropriate procedures are in place for maintaining high standards of product quality. The Quality Manager, Energy & Resources will provide functional leadership to a team of operational QA/QC Coordinators. This position will also plan, develop and implement all QA/QC programs/activities, provide resource services and mentoring to key personnel.


    The Quality Manager, Energy & Resources will report to the Director, Operations, Energy & Resources.



    • Work with project teams to develop, prepare and implement site specific QA/QC plans.
    • Promote performance improvement and quality assurance programs throughout the organization.
    • Maintain an ongoing understanding of the company’s business unit operations, strategic plans, and the related QA/QC risks and issues.
    • Research emerging QA/QC issues and drivers that impact business units in the Company.
    • Collaborate with key stakeholders to recommend risk mitigation through strategy and program proposals (procedures, training, design, resources requirements, etc.) to the management team.
    • Coach QA/QC and operational leaders in carrying out regular reviews of the quality program.
    • Monitor and report QA/QC System non-compliance; take corrective and preventive action and make recommendations where additional resources are required.
    • Develop audit and compliance processes and infrastructure to meet regulatory and client requirements.
    • Review and lead the development of consistent quality control policies, procedures, processes and guidance, in keeping with best practice and make recommendations on their implementation and application.
    • Develop, facilitate and coordinate corporate QA/QC training that addresses strategic priorities, regulatory requirements and growth of individuals.
    • Manage performance of direct reports. Set and communicate goals strategic direction and priorities to ensure success. Ensure plans are consistent with overall Corporate Quality Strategy.
    • Develop and maintain positive working relationships with industry associations, client Quality representatives, regulators and key stakeholders.
    • Identify opportunities for continuous quality improvements and implement programs to deliver these.
    • Assist in ensuring all site QC Personnel, Project Superintendent’s, Project Manager’s, Foreman, Trades personnel and other key personnel are conversant with all aspects of Clark Builders’ QA/QC manuals that they are accountable for.
    • Provide trouble-shooting expertise to manage any and all quality related issues that arise.
    • Adhere to Clark Builders’ policies and procedures.


    Skills, Knowledge, Qualifications & Experience:

    • A minimum of 5 - 10 years working knowledge of managing and developing Quality Assurance techniques and programs.
    • A related technical degree, diploma or trade certificate.
    • Must demonstrate a collaborative attitude in working with members of a team.
    • Strong written and oral communication skills.
    • Strong ability to establish priorities and meet deadlines.
    • Excellent leadership, change management and team building skills.
    • Ability to lead a project using own initiative.
    • Excellent interpersonal skills and ability to build strong relationships and handle sensitive and critical situations and issues.
    • Ability to analyze and solve problems.
    • Able to lead strategically with long-term vision and sound judgment.
    • Demonstrated understanding of the construction sector through successes in implementing QC Strategy within medium or large organizations.
    • Able to interpret, evaluate and apply regulations, policies and procedures to a wide variety of work situations.
    • Good computer skills are essential.
    • Strong understanding and ability to interpret Orthographic, Isometric, P&ID drawings and construction contact documents.


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